laptop and a wrench

Error

Mozilla Firefox and Internet Explorer web browsers crash when viewing a 3D scene with multipatch features in ArcGIS Online scene viewer.

Última publicación: April 24, 2018 ArcGIS Online
Número de ID del error BUG-000113269
EnviadoApril 17, 2018
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontrada6.1
Sistema operativoWindows OS
Versión de sistema operativo2012 R2
EstadoWill Not Be Addressed

Información adicional

Thanks for the report! We are very happy to try to figure out why a single Scene Layer crashes the browser, our goal is that this never happens. However there are cases that we cannot support because they break the essential design of the Scene Layers and this is one of them: this scene layer contains only one single feature for the entire cache (buildings, trees, etc). Scene Layers require individual features for each building to work optimally, this way the web client can decide how much data to load without crashing. Please split the layer into individual features, regenerate the SLPK and try again.

Pasos para reproducir

ID del error: BUG-000113269

Software:

  • ArcGIS Online

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