laptop and a wrench

Error

Most of the client's machines cannot connect to the ArcGIS License Server Administrator when set to use IPv6 only or IPv6 over IPv4. The License Manager will exit with one of the following errors and then attempt to restart which fails: ARCGIS exited with status 9 signal = ### ARCGIS exited with status 255 () These are communication errors that are causing the license manager restart, however when it restarts it does not establish internal communications and beginnings the restart process over again until it eventually shuts down. However if set to use IPv4 over IPv6 or IPv4 only they can connect to the License Manager and draw a license. Some machines are set to IPv4 and some are set to IPv6. The customer has 1000's of users globally. All License Manager servers are currently set to IPv4.

Última publicación: July 28, 2017 ArcGIS License Manager
Número de ID del error BUG-000094359
EnviadoFebruary 23, 2016
Última modificaciónJune 5, 2024
Relacionado conArcGIS License Manager
Versión encontrada10.3.1
Sistema operativoWindows OS
Versión de sistema operativo2012 R2
EstadoNon-Reproducible

Información adicional

Not reproducible.

Solución alternativa

Switch all machines to IPv4 or to IPv6.

Pasos para reproducir

ID del error: BUG-000094359

Software:

  • ArcGIS License Manager

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga