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Error

Labels are missing when printing a map service with higher DPI.

ArcGIS GIS Server
Número de ID del error BUG-000172936
EnviadoDecember 10, 2024
Última modificaciónJune 19, 2025
Relacionado conArcGIS GIS Server
Versión encontrada10.9.1
Sistema operativoN/A
Versión de sistema operativoN/A
EstadoAs Designed

Información adicional

Map services have user-configurable limits on how large an image a client app can request with its export operation. When a request is sent to a print service to return output at a higher DPI, the required image size often exceeds the map service's maximum image height/width restriction. To produce high-quality outputs, the print service makes/exports calls to the map service in a tiled fashion. As a result, when label position rules are restrictive and features are along the edge, labels get dropped. To work around: 1. Relax the map service restriction by increasing its maxImageHeight and maxImageWidth settings. 2. Make label positions flexible while authoring the layer in ArcGIS Pro and republish the map service. 3. Publish an ArcPy-based custom print service that would swap map service (map image) layers with staged local feature layers (that are in the map service) at runtime.

Pasos para reproducir

ID del error: BUG-000172936

Software:

  • ArcGIS GIS Server

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