laptop and a wrench

Error

In the Citizen Problem Reporter solution, after saving any of the problem web maps in Map Viewer, the icon thumbnail is replaced with a default map extent picture in the web mapping application.

Última publicación: July 5, 2022 ArcGIS for Local Government
Número de ID del error BUG-000134358
EnviadoOctober 5, 2020
Última modificaciónApril 16, 2025
Relacionado conArcGIS for Local Government
Versión encontrada10.8.1
Sistema operativoWindows OS
Versión de sistema operativo10.0
EstadoWill Not Be Addressed

Información adicional

The Citizen Problem Reporter solution has been updated and no longer delivers multiple maps for each problem category. Instead, the category is driven from a CSV choice list, and the corresponding request types are filtered by the category. As a result, this issue no longer occurs in the latest version of Citizen Problem Reporter.

Solución alternativa

  1. Navigate to the following group in ArcGIS Online, https://www.arcgis.com/home/group.html?id=415a2e15e29543268a605eeddec41ff2#overvie .
  2. Open the web map item details of the desired thumbnail.
  3. In the item details, right-click the thumbnail and select ‘Open image in new tab’.
  4. Right-click the image, and click ‘Save image as’ to download.
  5. After saving the desired thumbnails, navigate to the item details for each of the problem web maps on ArcGIS Online, click 'Edit thumbnail', and browse to the image on the computer.

Pasos para reproducir

ID del error: BUG-000134358

Software:

  • ArcGIS for Local Government

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga