laptop and a wrench

Error

In some Windows Server machines that run ArcGIS Server, logging into the machine through Remote Desktop Protocol (RDP) with a domain account takes an extremely long time. The delay scales to the number of ArcSOC.exe processes running on the machine.

Última publicación: October 12, 2017 Portal for ArcGIS
Número de ID del error BUG-000100522
EnviadoNovember 1, 2016
Última modificaciónMay 31, 2023
Relacionado conPortal for ArcGIS
Versión encontrada10.5 Beta
Plataforma del servidorWindows OS
Plataforma cliente2012 R2
EstadoKnown Limit

Información adicional

Microsoft has released updates for Windows Server 2012 R2 and Windows Server 2016 that addresses the slow login issue. The fix was first made available in the following updates: Windows Server 2012 R2: August 8, 2017 - KB4034681 available at https://support.microsoft.com/en-us/help/4034681 Windows Server 2016: September 28, 2017 – KB4038801 available at https://support.microsoft.com/en-us/help/4038801 Subsequent updates for Windows Server 2012 R2 and Windows Server 2016 also include the fix for this issue. Esri recommends always staying current with the latest operating system updates.

Solución alternativa

Microsoft has released updates for Windows Server 2012 R2 and Windows Server 2016 that addresses the slow login issue.The fix was first made available in the following updates:Windows Server 2012 R2: August 8, 2017 - KB4034681 available at <a href="https://support.microsoft.com/en-us/help/4034681" target="_blank">https://support.microsoft.com/en-us/help/4034681</a>Windows Server 2016: September 28, 2017 – KB4038801 available at <a href="https://support.microsoft.com/en-us/help/4038801" target="_blank">https://support.microsoft.com/en-us/help/4038801</a>Subsequent updates for Windows Server 2012 R2 and Windows Server 2016 also include the fix for this issue. Esri recommends always staying current with the latest operating system updates.

Pasos para reproducir

ID del error: BUG-000100522

Software:

  • Portal for ArcGIS

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