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Error

In Portal for ArcGIS, when a web map is configured with a basemap that is no longer available, the web map does not open, and therefore, users are not able to change the basemap.

Última publicación: August 2, 2016 Portal for ArcGIS
Número de ID del error BUG-000098147
EnviadoJuly 29, 2016
Última modificaciónJune 5, 2024
Relacionado conPortal for ArcGIS
Versión encontrada10.3.1
EstadoKnown Limit

Información adicional

If the basemap is not available we cannot say if it used to be a tile or dynamic service, which changes the way the operational layers are added. For older webmaps we don't even know the spatial reference of the basemap. We cannot always switch to an Esri basemap, because it might not be available or might not fit to all operational layers.

Solución alternativa

This issue can be worked around at Portal for ArcGIS version 10.5: 2) The basemap can be repaired using the '&basemapUrl=http://domain/server' URL parameter e.g https://portal.domain.com/arcgis/home/webmap/viewer.html?webmap=f2d29a67580141b3bbd963a2db621193&basemapUrl=http://services.arcgisonline.com/arcgis/rest/services/World_Shaded_Relief/MapServer

Pasos para reproducir

ID del error: BUG-000098147

Software:

  • Portal for ArcGIS

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