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Error

In ArcGIS Experience Builder, zooming into the Map widget with the mouse scroll stops before reaching the maximum zoom level, and the user must click the (+) zoom button to zoom in completely.

ArcGIS Experience Builder
Número de ID del error BUG-000177871
EnviadoJuly 14, 2025
Última modificaciónAugust 5, 2025
Relacionado conArcGIS Experience Builder
Versión encontradaN/A
Sistema operativoWindows OS
Versión de sistema operativo11.0 64 bit
EstadoUnder Consideration

Información adicional

This is not a bug; it is by design. Following the June 2023 update, the snapToZoom parameter is set to false by default, enabling continuous zooming. Refer to the following links: https://developers.arcgis.com/javascript/latest/api-reference/esri-views-MapView.html#constraints and https://developers.arcgis.com/experience-builder/guide/1.12/whats-new (referthe Map widget section) for more information. The default value of snapToZoom was changed to improve map performance. In Experience Builder (ExB), multiple Map widgets can be placed on the same page and support linked displays. When using the scroll wheel to zoom, an animation occurs. If snapToZoom is set to true, synchronization issues may arise between maps on the same page, negatively affecting the user experience. This behavior is documented in BUG-000154743 which is the inconsistent behavior in ArcGIS Online Experience Builder when triggering zoom synchronization between map frames. Further review of this feature will be conducted to assess potential enhancements.

Solución alternativa

Click the '+' button to reach the maximum zoom level.

Pasos para reproducir

ID del error: BUG-000177871

Software:

  • ArcGIS Experience Builder

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