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Error

In ArcGIS Enterprise, viewing uploaded PDF files relies on URLs that token information that does not expire as expected.

Portal for ArcGIS
Número de ID del error BUG-000158578
EnviadoMay 25, 2023
Última modificaciónJune 5, 2024
Relacionado conPortal for ArcGIS
Versión encontrada10.9.1
Sistema operativoWindows Server
Versión de sistema operativo2019 64 Bit
EstadoAs Designed

Información adicional

In all versions of Portal for ArcGIS, the user's token is used when generating a link to the content. In Portal for ArcGIS 10.9.1 and prior, when a user logs into the portal, they are kept logged in for two weeks by default. Navigate to the Items Detail page and view the URL; the tokens used there are valid for two weeks by default. It is possible to reduce the maximum access token expiration and set it to a lower value if desired. In the 11.0 version, Portal for ArcGIS uses a different mechanism called a 'refresh token' that can be used to repeatedly generate new access tokens. An access token generated by a refresh token is valid for only 30 minutes. The description of the problem matches the documented and expected behavior of the software.

Pasos para reproducir

ID del error: BUG-000158578

Software:

  • Portal for ArcGIS

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