laptop and a wrench

Error

Image service displays artifacts when loaded in the web client but not in the desktop client.

Última publicación: July 1, 2019 ArcGIS Image Server
Número de ID del error BUG-000121726
EnviadoApril 15, 2019
Última modificaciónJune 5, 2024
Relacionado conArcGIS Image Server
Versión encontrada10.6
Sistema operativoWindows OS
Versión de sistema operativo2012 R2
EstadoWill Not Be Addressed

Información adicional

The culprit of this issue is in the raster pyramid you build when add raster to mosaic dataset. If you check the properties of your tiff, the nodata is 241 for all bands. If you check mosaic dataset’s properties, you will find nodata is not defined. Since mosaic dataset could be a collection of rasters from different sources, this property won't be automatically filled in. After manually set nodata property for your mosaic dataset, you can rebuild raster item pyramids for your mosaic datasets. Then publish it as service. The artifacts will be gone.

Solución alternativa

To minimize/eliminate artifacts, do the following (step number 1 is not essential, but it produces a slightly better result):

  1. Extract bands 1-3 with Make Raster Layer (http://desktop.arcgis.com/en/arcmap/10.6/tools/data-management-toolbox/make-raster-layer.htm).
  2. Create a new dataset with Copy Raster (http://desktop.arcgis.com/en/arcmap/10.6/tools/data-management-toolbox/copy-raster.htm).
  3. From the new dataset, create a raster function template from symbology ( http://desktop.arcgis.com/en/arcmap/10.6/manage-data/raster-and-images/saving-a-raster-function-template-from-the-layer-properties.htm)
  4. Apply the template to the Image Service.

Pasos para reproducir

ID del error: BUG-000121726

Software:

  • ArcGIS Image Server

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga