laptop and a wrench

Error

Failover of a highly available Portal for ArcGIS results in a misconfiguration of the pg_hba.conf file on the new primary portal which denies access to the PostgreSQL database.

Última publicación: July 15, 2017 Portal for ArcGIS
Número de ID del error BUG-000099144
EnviadoSeptember 6, 2016
Última modificaciónMay 31, 2023
Relacionado conPortal for ArcGIS
Versión encontrada10.4
Plataforma del servidorWindows OS
Plataforma cliente2012
Version Fixed10.6.1
EstadoFixed

Información adicional

The problem turned out to be that the standby portal that is being promoted to the primary was restarted during the promotion. This leaves the machine in an incomplete state.

Solución alternativa

1. Stop the Portal for ArcGIS service on all portals.2. Start the Portal for ArcGIS service on any one of the portals in the highly available site.3. Wait approximately 10 minutes until the portal comes online and assumes the primary role.4. Once the primary is firmly established and working, start the Portal for ArcGIS service on the other portal server in the highly available site.

Pasos para reproducir

ID del error: BUG-000099144

Software:

  • Portal for ArcGIS

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