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Error

Exporting a map document (MXD) to a PDF appears blank when the MXD contains a Google Maps Engine Web Map Service (WMS) in a scale of 1:5,000, and the PDF is created with a ratio 1:1 and a high dots per inch (DPI).

Última publicación: July 29, 2016 ArcGIS for Desktop
Número de ID del error BUG-000092882
EnviadoDecember 9, 2015
Última modificaciónMarch 30, 2022
Relacionado conArcGIS for Desktop
Versión encontrada10.3.1
Plataforma del servidorWindows OS
Plataforma cliente7
EstadoKnown Limit

Información adicional

When exporting at a higher DPI the draw process asks for more data from the server. If exceeding the server's maximum file size (this limit is configured by the server) with the requests, the output gets stretched and pixelated, or none at all, depending on the server's implementation. This is documented here: https://desktop.arcgis.com/en/desktop/latest/map/web-maps-and-services/printing-and-exporting-maps-containing-service-lay.htm The only workaround is to use a lower DPI, which using a lower Output Image Quality ratio does.

Solución alternativa

Workaround 1: - Lower the DPI to 250 or lower when exporting to PDF. Workaround 2: - Use a different ratio.

Pasos para reproducir

ID del error: BUG-000092882

Software:

  • ArcGIS for Desktop

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