laptop and a wrench

Error

Direct GIS Server connections cannot be made to domain tiles.arcgis.com from the ArcGIS Desktop client (ArcMap). Connections fail with the message "we are unable to connect to tiles.arcgis.com/.../rest/services." (Example Failed URL: https://tiles.arcgis.com/tiles/Wl7Y1m92PbjtJs5n/arcgis/rest/services)

Última publicación: November 18, 2019 ArcGIS Online
Número de ID del error BUG-000126478
EnviadoNovember 1, 2019
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontrada7.3
EstadoWill Not Be Addressed

Información adicional

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Solución alternativa

Use the My Hosted Content section in the Catalog tab to browse available online tile layers.

Pasos para reproducir

ID del error: BUG-000126478

Software:

  • ArcGIS Online

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