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Error

Complex line symbols exported to PDF from ArcGIS Pro 2.1 or 2.2 are corrupted when printed to a recently manufactured plotter.

Última publicación: February 13, 2019 ArcGIS Pro
Número de ID del error BUG-000112347
EnviadoMarch 12, 2018
Última modificaciónJune 5, 2024
Relacionado conArcGIS Pro
Versión encontrada2.0
EstadoWill Not Be Addressed

Información adicional

We contacted HP and determined that this is a known defect in the library they are using to do the processing of PDFs. We would recommend the user contact HP directly to report the issue, so they can be informed when a new driver or firmware update is released that will address this issue. Until then, the issue can be worked around by using the "Print As Image" setting in the print dialog of Adobe Acrobat/Reader under the "Advanced" button. Printing as Image will not show this defect.

Solución alternativa

In Adobe Acrobat Reader,  select File > Print > Advanced button, and check the box label 'Print as Image' at the bottom of the dialog.  The dashed lines prints correctly. WARNING: If on the main Print page 'Print in grayscale (black and white) is checked on, 'Print as Image' is greyed out, so make sure to uncheck that box, which is the default setting.

Pasos para reproducir

ID del error: BUG-000112347

Software:

  • ArcGIS Pro

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