laptop and a wrench

Error

Collaboration workspace sync fails when the ArcGIS Online organization is hosted in the Asia-Pacific region and the group joined to the workspace contains more than 20 items.

ArcGIS Online
Número de ID del error BUG-000167766
EnviadoMay 23, 2024
Última modificaciónMay 21, 2025
Relacionado conArcGIS Online
Versión encontradaFeb 2024
Sistema operativoN/A
Versión de sistema operativoN/A
Versión corregida2024.R03, 11.4
EstadoFixed

Información adicional

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Solución alternativa

  • Limit the workspace size to 20 items.
  • Create a second workspace within the same collaboration and distribute the items across both.
  • Use an ArcGIS Online organization hosted in the United States region.

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:

https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch

Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Pasos para reproducir

ID del error: BUG-000167766

Software:

  • ArcGIS Online

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