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Error

Clusters are missing in ArcGIS Online Map Viewer if the maxRecordCount value set is greater than the tileMaxRecordCount value for the feature layer.

Última publicación: August 14, 2019 ArcGIS Online
Número de ID del error BUG-000109163
EnviadoOctober 28, 2017
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontrada5.3
Sistema operativoWindows OS
Versión de sistema operativo7.0 64 Bit
EstadoWill Not Be Addressed

Información adicional

This is not a bug. This is how the values work. Changing these values manually are rarely required. But, when they are changed, it is important to set them correctly and to achieve the desired results.

Solución alternativa

  1. Access the item details page. Click Layers and access the service URL of the hosted feature service in ArcGIS Online as an Administrator. This opens a new tab with the token appended in the URL.
  2. In the URL, replace rest with admin and replace '/' with '.' between the service name and FeatureServer. This provides the access to the ArcGIS REST Admin directory for that feature service.
  3. Click Update Definition.
  4. Search for maxRecordCountFactor and increase the value. For example from 1 to 2.
  5. Click Update Layer Definition. If an error regarding the lastEditDate value is returned, change the value from 1508316350442 to " ".
  6. Click Update Definition. This increases the maxRecordCountFactor which automatically increases the tileMaxRecordCount. For example, if the maxRecordCountFactor is increased to 2, the tileMaxRecordCount increases to 16,000.

Pasos para reproducir

ID del error: BUG-000109163

Software:

  • ArcGIS Online

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