Error
Chrome does not print vector tile layers when the 'Use hardware acceleration when available' setting is not disabled.
| Número de ID del error | BUG-000128127 |
|---|---|
| Enviado | January 24, 2020 |
| Última modificación | April 22, 2024 |
| Relacionado con | Portal for ArcGIS |
| Versión encontrada | 10.7.1 |
| Plataforma del servidor | Windows OS |
| Plataforma cliente | 10.0 |
| Estado | Non-Reproducible |
Información adicional
Esri is unable to reproduce this issue in ArcGIS Enterprise 10.8 and higher, and also unable to consistently reproduce this in previous releases. This may be caused by a combination of browsers, graphics drivers, and the use of ArcMap-based print services. If this issue persists, it is recommended to upgrade the browser to the latest version, upgrade graphics drivers to the latest available version, and ensure that any custom print services are published using ArcGIS Pro.Solución alternativa
Disable the Use hardware acceleration when available setting in Chrome or use a different browser (for example, Internet Explorer or Mozilla Firefox).
Pasos para reproducir
ID del error: BUG-000128127
Software:
- Portal for ArcGIS
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