laptop and a wrench

Error

Cancelling the selection of ArcMap extensions fails on client computers when License Server Administrator does not have the selected extensions licensed. This creates benign but recurring errors in the License Server Administrator log file every time ArcMap is opened.

Última publicación: May 31, 2016 ArcGIS for Desktop
Número de ID del error BUG-000095659
EnviadoApril 11, 2016
Última modificaciónJune 5, 2024
Relacionado conArcGIS for Desktop
Versión encontrada10.2.2
Sistema operativoWindows OS
Versión de sistema operativo7.0 64 Bit
EstadoWill Not Be Addressed

Información adicional

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.

Solución alternativa

Authorize the ArcGIS Tracking Analyst extension license in License Server Administrator, and then reopen ArcMap on the client computer, and clear the extension check box.Alternatively, use the registry hack to remove check marks on client computers:[HKEY_USERS\S-1-5-21-484763869-1958367476-725345543-235044\Software\ESRI\Desktop10.1\ArcMap\Extensions]"{D53BF20F-24FB-11D4-B34C-00104BA2ABCC}"=dword:00000002dword:00000002 - Check mark offdword:00000001 - Check mark onWhen attempting to turn on the extension even though no license is available in the License Manager (LM), the registry gets set to 1, indicating the extension is enabled, and in each subsequent start of ArcMap, it hits the LM looking for the Tracking Analyst extension. This works for other extensions as well.

Pasos para reproducir

ID del error: BUG-000095659

Software:

  • ArcGIS for Desktop

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