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Error

ArcMap crashes when switching to another page in the 'Add data from the ArcGIS Online' window.

Última publicación: February 9, 2023 ArcGIS for Desktop
Número de ID del error BUG-000155650
EnviadoFebruary 6, 2023
Última modificaciónJune 5, 2024
Relacionado conArcGIS for Desktop
Versión encontradaN/A
Sistema operativoWindows OS
Versión de sistema operativoN/A
EstadoWill Not Be Addressed

Información adicional

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Solución alternativa

  1. Log in to ArcGIS Online.
  2. Search for any map package such as 'Chicago topo map'.
  3. Disable toggle Only search in Esri Support Services.
  4. Open the map package.
  5. Click Open in ArcGIS Desktop > Open in ArcMap. .mpk file is downloaded.
  6. Open the file and it automatically opens ArcMap.

Or

  1. Open a new blank map in ArcMap.
  2. Open the search window.
  3. In the Local Search drop-down, select ArcGIS Online.
  4. In the search box, search for any map package such as 'Chicago topo map'.
  5. Right-click on the name and select Add to Map.

Pasos para reproducir

ID del error: BUG-000155650

Software:

  • ArcGIS for Desktop

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