laptop and a wrench

Error

ArcMap crashes after updating to the Windows Security patch KB5015807 on an Azure instance running Windows 10 Enterprise for Virtual Desktop v20h2.

ArcGIS for Desktop
Número de ID del error BUG-000152424
EnviadoSeptember 19, 2022
Última modificaciónJune 5, 2024
Relacionado conArcGIS for Desktop
Versión encontrada10.7.1
Sistema operativoWindows OS
Versión de sistema operativo10.0 64 Bit
EstadoWill Not Be Addressed

Información adicional

This issue is unable to be addressed within the current product support cycle. If the issue continues to affect the work in a supported release, please contact Esri Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter mature support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release ArcGIS Desktop 10.9, and it is recommended to migrate to ArcGIS Pro. Refer to Migrate from ArcMap to ArcGIS Pro at https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate for more information.

Solución alternativa

Choose one of the workarounds provided:

  • Update Windows to the newest security patch.
  • Uninstall the Windows Security patch KB5015807.

Pasos para reproducir

ID del error: BUG-000152424

Software:

  • ArcGIS for Desktop

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