laptop and a wrench

Error

ArcMap can only connect to .xls Excel files and crashes upon attempting to open .xlsx files after configuring the 32-bit and 64-bit Microsoft Access Database Engine 2016 Redistributable drivers to work in ArcGIS Pro 3.0.

Última publicación: October 5, 2022 ArcGIS for Desktop
Número de ID del error BUG-000152697
EnviadoSeptember 29, 2022
Última modificaciónMay 28, 2025
Relacionado conArcGIS for Desktop
Versión encontrada10.8.2
Sistema operativoWindows OS
Versión de sistema operativo10.0 64 Bit
EstadoWill Not Be Addressed

Información adicional

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Solución alternativa

Work exclusively in either ArcMap or ArcGIS Pro. To use both, use the driver configuration of silently installing the 32-bit Microsoft driver first and then silently installing the 64-bit driver after that. Then convert all of the Excel files to be used in ArcMap to the .xls file format.

Pasos para reproducir

ID del error: BUG-000152697

Software:

  • ArcGIS for Desktop

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga