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Error

ArcMap 10.7 freezes when 'Calculating OD Lines' in a vehicle routing problem (VRP) analysis when not using hierarchy.

Última publicación: August 19, 2019 ArcGIS Online
Número de ID del error BUG-000124087
EnviadoJuly 29, 2019
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontrada7.2
Sistema operativoWindows OS
Versión de sistema operativo10.0
EstadoKnown Limit

Información adicional

In cases where there is no valid route between two orders in a VRP problem, the OD Cost Matrix Solver that is internally used to compute the time and distance between all orders takes a very long time to solve without hierarchy because it has to search every single street trying to find a route between the two orders. Users should correct the data to ensure all streets are connected and there are no restrictions that prevent travel between two orders. Or, solve using the hierarchical solver which only searches on a subset of the streets to solves faster.

Solución alternativa

Check 'Use hierarchy' in the analysis which allows the analysis to terminate and provide an error message.

Pasos para reproducir

ID del error: BUG-000124087

Software:

  • ArcGIS Online

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