BUG-000163693 for ArcGIS Workforce

Número de ID del error	BUG-000163693
Enviado	December 13, 2023
Última modificación	July 23, 2024
Relacionado con	ArcGIS Workforce
Versión encontrada	Oct 2023
Sistema operativo	Windows OS
Versión de sistema operativo	11.0 64 bit
Estado	Non-Reproducible

Información adicional

This issue is not reproducible in ArcGIS Online. If this issue occurs, reach out to Esri Support Services as additional information is needed for further investigation. Refer to this documentation for more details about downloading maps and creating map areas: https://doc.arcgis.com/en/workforce/android-phone/help/create-your-first-project.htm Creating a map area as part of the Worker map allows to prepackage an area of the map so mobile workers can download it. Creating map areas speeds up and simplifies the map download process for mobile workers and ensures all the data is available without an internet connection. The map area automatically downloads to their device upon opening the web map. If a map area is not created for the project, the Workforce layers and any sync-enabled reference layers download when the mobile worker opens the web map.

Solución alternativa

Creating a map area as part of the Worker map allows to prepackage an area of the map so mobile workers can download it. Creating map areas speeds up and simplifies the map download process for mobile workers and ensures all the data is available without an internet connection. The map area automatically downloads to their device upon opening the web map. If a map area is not created for the project, the Workforce layers and any sync-enabled reference layers download when the mobile worker opens the web map.