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Error

ArcGIS Web Adaptor 11.1 (Java Platform) exceeds the default maximum Java heap space when more than one user is working with Workflow Manager items.

ArcGIS Web Adaptor
Número de ID del error BUG-000163591
EnviadoDecember 8, 2023
Última modificaciónAugust 6, 2025
Relacionado conArcGIS Web Adaptor
Versión encontrada11.1
Sistema operativoWindows Server
Versión de sistema operativo2019 64 Bit
EstadoWill Not Be Addressed

Información adicional

This issue seems to result from an insufficient heap size allocated to the Java Virtual Machine (JVM). The Java heap space is the memory area utilized by the JVM to store objects instantiated by applications; it is the primary memory space utilized by the Java application. If the heap memory is too small for a given application, the out of memory error is returned in logs. Increasing the maximum heap size of the Tomcat server is required to prevent this error.

Solución alternativa

Increase the Java Maximum memory pool used by Tomcat. Depending on how high the value is set, this issue may reoccur. Refer to the image below.

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Pasos para reproducir

ID del error: BUG-000163591

Software:

  • ArcGIS Web Adaptor

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