Error
ArcGIS Server instances fail to recycle at their designated time, despite debug logs showing an attempt was made. Over time, this causes the RAM usage to escalate and slows down the server significantly.
| Número de ID del error | BUG-000161195 |
|---|---|
| Enviado | September 6, 2023 |
| Última modificación | March 5, 2025 |
| Relacionado con | ArcGIS GIS Server |
| Versión encontrada | 10.9.1 |
| Sistema operativo | Windows Server |
| Versión de sistema operativo | 2019 64 Bit |
| Estado | Non-Reproducible |
Información adicional
This issue is not reproducible. In testing at Esri, 800 out of 800 recycle events occurred without the orphaning of an ArcSOC. There may be something system-specific causing the problem, and it warrants further investigation on any machines exhibiting the problem.Solución alternativa
Manually end the ArcSOC instances using Task Manager based upon their start times (as seen in procmon.exe/Process Monitor). If the start time is more than 24 hours ago, end the process and allow it to start up again naturally. This prevents RAM usage from escalating significantly.
Pasos para reproducir
ID del error: BUG-000161195
Software:
- ArcGIS GIS Server
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