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Error

ArcGIS Server 11.2 default print service fails to print its own services when the IPv6 protocol is disabled.

ArcGIS GIS Server
Número de ID del error BUG-000163098
EnviadoNovember 20, 2023
Última modificaciónMay 2, 2025
Relacionado conArcGIS GIS Server
Versión encontrada11.2
Sistema operativoWindows Server
Versión de sistema operativo2019 64 Bit
EstadoWill Not Be Addressed

Información adicional

The default behavior of Microsoft Windows is to prefer IPv6, even if IPv6 is disabled. If users make the unrecommended change to disable IPv6, they must also change Windows to prefer IPv4 over IPv6. Refer to the following documentation for guidance on configuring IPv6 in Windows for advanced users: https://learn.microsoft.com/en-US/troubleshoot/windows-server/networking/configure-ipv6-in-windows which states "Internet Protocol version 6 (IPv6) is a mandatory part of Windows Vista and Windows Server 2008 and newer versions. We do not recommend that you disable IPv6 or its components. If you do, some Windows components may not function."

Solución alternativa

Although not documented as a requirement, it appears that ArcGIS Enterprise is using IPV6 for some operations internally. It is suggested to keep IPV6 available on the network until this defect or formal document can be resolved.

Pasos para reproducir

ID del error: BUG-000163098

Software:

  • ArcGIS GIS Server

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