Error
ArcGIS Pro 2.9 does not send a print queue to the HP DesignJet 800PS, whereas ArcMap 10.3 does.
| Número de ID del error | BUG-000150528 |
|---|---|
| Enviado | July 5, 2022 |
| Última modificación | June 5, 2024 |
| Relacionado con | ArcGIS Pro |
| Versión encontrada | 2.9 |
| Sistema operativo | Windows OS |
| Versión de sistema operativo | 10.0 64 Bit |
| Estado | Will Not Be Addressed |
Información adicional
The lack of a queued print job indicates an issue with the printer's driver, which converts output from ArcGIS Pro into the printer's native language. Work around this issue by using the 'Print as Image' option in ArcGIS Pro 2.9 and later https://pro.arcgis.com/en/pro-app/2.9/help/sharing/overview/print-a-map-or-layout.htm to perform rasterization in ArcGIS Pro. The HP DesignJet 800PS printer had an end of life notice by HP in 2007. Esri cannot debug any issue internal to HP's print drivers and can only provide workarounds.Solución alternativa
Although this can affect the map quality, export the map as PDF and print it from the computer or directly from ArcMap.
Pasos para reproducir
ID del error: BUG-000150528
Software:
- ArcGIS Pro
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