laptop and a wrench

Error

ArcGIS Enterprise returns the "Too many exchange refresh token" error message even though the threshold has not been reached.

Portal for ArcGIS
Número de ID del error BUG-000172165
EnviadoNovember 8, 2024
Última modificaciónMarch 25, 2025
Relacionado conPortal for ArcGIS
Versión encontrada11.3
Sistema operativoWindows OS
Versión de sistema operativo10.0 64 Bit
Versión corregidaArcGIS Enterprise 11.5
EstadoFixed

Información adicional

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Solución alternativa

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:

https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch

Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Pasos para reproducir

ID del error: BUG-000172165

Software:

  • Portal for ArcGIS

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga