laptop and a wrench

Error

ArcGIS Enterprise Cloud Builder deployment on Microsoft Azure with a three-character prefix fails to upgrade and returns the error message "Windows computer name cannot be more than 15 characters long".

ArcGIS Enterprise Cloud Builder for Microsoft Azure
Número de ID del error BUG-000163926
EnviadoDecember 21, 2023
Última modificaciónJune 6, 2024
Relacionado conArcGIS Enterprise Cloud Builder for Microsoft Azure
Versión encontrada11.2
Sistema operativoWindows Server
Versión de sistema operativoN/A
EstadoDuplicate

Información adicional

Duplicate of BUG-000164769: This issue is a duplicate of BUG-000164769, that is resolved for ArcGIS Enterprise 11.3.

Solución alternativa

  • While attempting an upgrade through Cloud Builder at the Summary page (very last screen), click on Save automation artifacts, provide a file name, select PowershellScripts and cross platform CLI scripts checkboxes and click Generate. It generates an archive (zip file) in the path provided. 
  • Locate the above file and extract in a folder. 
  • Find the sub string - "SiteUpgradeVM" and replace it with "UpgradeVM" in the below files of the above folder. 

i. Upgrade-ArcGISSite.ps1 

ii. add-upgrade-vm.parameters.json 

iii. upgrade-portal.parameters.json 

iv. -upgrade-server.parameters.json 

v. upgrade-datastore-install.parameters.json 

  • Add the following line in Upgrade-AzureResourceGroup.ps1 after line 175 Invoke-ExecuteTemplate -TemplateName 'postupgrade-portal' -VMNames $PortalMachineNames.
  • Run the ./Upgrade-ArcGISSite.ps1.

Pasos para reproducir

ID del error: BUG-000163926

Software:

  • ArcGIS Enterprise Cloud Builder for Microsoft Azure

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