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Error

An unknown pop-up is observed in ArcGIS Experience Builder when using a map service as a data source in the Search widget.

ArcGIS Experience Builder
Número de ID del error BUG-000161372
EnviadoSeptember 13, 2023
Última modificaciónOctober 16, 2025
Relacionado conArcGIS Experience Builder
Versión encontradaJune 2023
Sistema operativoN/A
Versión de sistema operativoN/A
EstadoKnown Limit

Información adicional

This is expected behavior. For map service layers, the selection layer through message action needs to be handled, so it shows up when features are selected first, and then use the mouse to click on the already-highlighted result. Inside the pop-up, "1 of x (>=2)" is seen since the first one is "xxx-highlight," the selection layers. There is a workflow that can be tweaked to avoid this: •If clicking on the feature is expected, then use the "1 of x" button to show the list and change the pop-up to reflect the original layer instead. •Inside the Map widget, turn on the "Show pop-up upon feature selection" to make the pop-up automatically pop out when selecting the result in the search list. This should be more intuitive than allowing users to click again on the selected (highlighted) feature.

Solución alternativa

  • Enabling feature access on the map service and using the REST URL of the generated feature service does not show the unknown pop-up and works as expected.
  • Use a hosted feature layer from ArcGIS Online instead of a map service.

Pasos para reproducir

ID del error: BUG-000161372

Software:

  • ArcGIS Experience Builder

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