laptop and a wrench

Error

After upgrading to iOS 12, Collector for ArcGIS (iOS) does not show the current GPS location when connected to a Trimble R1 Global Navigation Satellite System (GNSS) receiver.

Última publicación: June 24, 2019 Collector Classic for ArcGIS (iOS)
Número de ID del error BUG-000116988
EnviadoSeptember 21, 2018
Última modificaciónJune 5, 2024
Relacionado conCollector Classic for ArcGIS (iOS)
Versión encontrada18.0.2
Sistema operativoApple iOS
EstadoNon-Reproducible

Información adicional

This issue is not reproducible in Collector for ArcGIS on iOS 19.0.1.

Solución alternativa

The connection to the receiver needs to be removed and readded.

  1. Set the Location Provider setting back to the default Integrated Receiver.
  2. Remove the Trimble R1 Global Navigation Satellite System (GNSS) receiver from the Location Provider list.
  3. If necessary, disconnect from the receiver in the GNSS Status app by setting the provider to Location Services.
  4. Disconnect from the receiver via Bluetooth and forget the device.
  5. Reconnect using the typical workflow. Bluetooth > GNSS Status > Collector > Location Provider.
  6. Collector now displays the GPS location as expected.

Pasos para reproducir

ID del error: BUG-000116988

Software:

  • Collector Classic for ArcGIS (iOS)

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga