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Error

Adding a hosted scene layer to the ArcGIS Enterprise scene viewer returns the following error message, "Scene service is missing root node".

Última publicación: May 24, 2021 Portal for ArcGIS
Número de ID del error BUG-000107803
EnviadoSeptember 5, 2017
Última modificaciónJune 5, 2024
Relacionado conPortal for ArcGIS
Versión encontrada10.5.1
Sistema operativoWindows OS
Versión de sistema operativo2016 64 Bit
EstadoKnown Limit

Información adicional

This is a known limitation in ArcGIS Enterprise 10.6 and previous releases. This limitation is no longer present in ArcGIS Enterprise 10.6.1 and higher. Refer to this article for a solution on 10.6 and prior: http://support.esri.com/en/Technical-Article/000016013

Solución alternativa

Refer to the following links:

<a href="http://support.esri.com/en/Technical-Article/000016013" target="_blank">http://support.esri.com/en/Technical-Article/000016013</a>

Follow these steps while logged into the ArcGIS Server account on each ArcGIS Server machine in the hosting server site. The instructions provided are written for the Internet Explorer browser.

1. Open Internet Explorer, click the Tools button, and open Internet options.

2. Click the Advanced tab in the Internet Options window.

3. Scroll down to the Security options list and check the Use SSL 3.0 check box.

4. Click OK to apply changes and close the Internet Options window.

Pasos para reproducir

ID del error: BUG-000107803

Software:

  • Portal for ArcGIS

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