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Error

A web map containing the Ocean Basemap as well as an ArcGIS Server map service layer as the basemap and shared as a Web AppBuilder for ArcGIS application causes the minimum scale level to be that of the initial extent of the map service layer.

Última publicación: May 28, 2019 ArcGIS Online
Número de ID del error BUG-000110348
EnviadoDecember 20, 2017
Última modificaciónJune 5, 2024
Relacionado conArcGIS Online
Versión encontrada5.4
EstadoNon-Reproducible

Información adicional

This defect has been closed as non-reproducible because the data and/or steps needed to reproduce the issue are no longer available. If you have a reproducible case, using the most recent version of the software, please contact Esri Support Services.

Solución alternativa

Avoid using the Ocean Basemap when adding additional service layers to the basemap and creating a Web AppBuilding application.

 

To restore the web map back to normal:

1. Designate a different basemap other than the Oceans basemap.

2. Navigate to the application and save the application.

3. Navigate back to the web map and zooming should be back to normal.

Pasos para reproducir

ID del error: BUG-000110348

Software:

  • ArcGIS Online

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