laptop and a wrench

Error

A tile raster layer does not maintain the resolution of feature labels when published from ArcGIS Pro to ArcGIS Online and used in an ArcGIS Experience Builder app.

ArcGIS Experience Builder
Número de ID del error BUG-000174942
EnviadoMarch 11, 2025
Última modificaciónAugust 5, 2025
Relacionado conArcGIS Experience Builder
Versión encontradaNov 2024
Sistema operativoApple MacOS
Versión de sistema operativo12
EstadoAs Designed

Información adicional

When using the Zoom tool to zoom in or out, the tile raster layer maintains the resolution of feature labels displayed in Map Viewer. However, when using the mouse scroll wheel to zoom in or out, the tile raster layer does not maintain the resolution of the feature labels shown in Map Viewer. This is by design.   Following the June 2023 update, the snapToZoom parameter is set to False by default, meaning that zooming is continuous. Refer to the following links for more information:   https://developers.arcgis.com/javascript/latest/api-reference/esri-views-MapView.html#constraints https://developers.arcgis.com/experience-builder/guide/1.12/whats-new (see the Map widget section)   The reason for changing the default value of snapToZoom is to enhance map performance. In ArcGIS Experience Builder (ExB), multiple Map widgets can be placed on the same page, supporting linked displays. When zooming the map using the scroll wheel, there is an animation. If the snapToZoom parameter is set to true, this can lead to synchronization issues between maps on the same page, affecting the user experience. This behavior is detailed in BUG-000154743- Inconsistent behavior in ArcGIS Online Experience Builder when triggering zoom synchronization between map frames.   Therefore, the solution to the current issue is to use the Zoom tool for scaling.

Solución alternativa

Use the Zoom tool for scaling.

Pasos para reproducir

ID del error: BUG-000174942

Software:

  • ArcGIS Experience Builder

Recibir notificaciones cuando cambie el estado de un error

Descargar la aplicación de soporte de Esri

Descubrir más sobre este tema

Obtener ayuda de expertos en ArcGIS

Contactar con el soporte técnico

Descargar la aplicación de soporte de Esri

Ir a opciones de descarga