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Error

A file-based tile cache data store backup fails to restore after being upgraded to ArcGIS Enterprise 11.2.

Portal for ArcGIS
Número de ID del error BUG-000162528
EnviadoOctober 31, 2023
Última modificaciónJune 5, 2024
Relacionado conPortal for ArcGIS
Versión encontrada11.1
Sistema operativoWindows Server
Versión de sistema operativo2022
Versión corregida11.3
EstadoFixed

Solución alternativa

The following changes should be performed on all ArcGIS Data Store machines with the tile cache data store configured:

  1. Modify the 'tilecache_backup_type' property in '<arcgisdatastore>/etc/datastore.properties' to 'REPLICATION_BACKUP'.
  2. Restart the ArcGIS Data Store service.

Once the changes are complete for the machines on the site, perform the following steps:

  1. Take a new backup from the primary deployment.
  2. Restore to the secondary deployment.
  3. Verify that scene layers are accessible on the secondary deployment.

 

Refer to the following related Esri Community thread for additional information: https://community.esri.com/t5/high-availability-and-disaster-recovery-questions/arcgis-enterprise-11-1-restoring-tile-cache-breaks/m-p/1343798/highlight/true#M633

Pasos para reproducir

ID del error: BUG-000162528

Software:

  • Portal for ArcGIS

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