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Error

A custom thumbnail, summary, description, and tag(s) set for a portal item (for example, a map image layer) are overwritten in Portal for ArcGIS when users press 'Save and Restart' for the corresponding service in a federated ArcGIS Server site.

Última publicación: December 14, 2020 Portal for ArcGIS
Número de ID del error BUG-000107384
EnviadoAugust 15, 2017
Última modificaciónJune 5, 2024
Relacionado conPortal for ArcGIS
Versión encontrada10.5.1
Sistema operativoWindows OS
Versión de sistema operativo2012 R2
EstadoDuplicate

Información adicional

Duplicate of BUG-000134113.

Solución alternativa

Apply the thumbnail, description, summary, and tag(s) at the service level in ArcGIS GIS Server rather than at the item level in Portal for ArcGIS. Follow the steps below:

1. Sign in to the ArcGIS Server Administrator Directory, and navigate to 'Services'. Select the service in question, and go to iteminfo > upload.

2. Enter 'folder' as: "thumbnail".

3. For the file, select the custom image to be used as the thumbnail (i.e. “CustomImage.png”), and select 'Upload'.

4. Once uploaded, select 'edit' from the iteminfo page.

5. In the text shown, change the entry of 'thumbnail.png' to the name of the image that was uploaded in Step #3 above. Do not modify the folder name, 'thumbnail'. The line appears as the following:

"thumbnail": "thumbnail/CustomImage.png", and select 'Update'. Additional settings for description, summary and tag(s) can also be edited here.

6. Sign in to ArcGIS Server Manager, and view the service status to confirm that the thumbnail, description, summary, and tag(s) have been updated.

7. Navigate into the service settings, and press 'Save and Restart' for the service item. When modified in this way, the thumbnail, description, summary and tag(s) are repopulated and present when looking at the item information in the Portal for ArcGIS site.

Pasos para reproducir

ID del error: BUG-000107384

Software:

  • Portal for ArcGIS

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