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Error

A custom print service with templates causes Explorer for ArcGIS (Android) fail to open maps.

Última publicación: September 9, 2015 Explorer for ArcGIS
Número de ID del error BUG-000088985
EnviadoJuly 10, 2015
Última modificaciónJune 5, 2024
Relacionado conExplorer for ArcGIS
Versión encontrada10.2.7
Sistema operativoAndroid
Versión corregida10.2.8
EstadoFixed

Solución alternativa

1. Reset the organizations custom print service back to Esri Default (by removing the URL*) and save.2. Restart the Explorer for ArcGIS app and sign in.3. This resolves the login loop.Scenario 2: Sign in to the Collector application. The OAuth page cannot be seen but rather a generic portal sign-in.1. Uninstall the application.2. Reset the print service back to Esri Default (by removing the URL*) and save.3. Reinstall the Collector for ArcGIS application.4. Sign in to Collector for ArcGIS.To reset the utility services back to their default URLs, delete the URL for each utility service configured, and click Save. When returning to the Utility Services page, the URLs are reset to their defaults as described here, <a href="http://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm" target="_blank">http://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm</a>.

Pasos para reproducir

ID del error: BUG-000088985

Software:

  • Explorer for ArcGIS

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