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Error

A custom print service with embedded credentials published from ArcGIS Pro to a standalone ArcGIS Server site fails to print web services that use Integrated Windows Authentication.

ArcGIS GIS Server
Número de ID del error BUG-000169418
EnviadoJuly 25, 2024
Última modificaciónDecember 8, 2025
Relacionado conArcGIS GIS Server
Versión encontrada11.1
Sistema operativoWindows Server
Versión de sistema operativo2019 64 Bit
EstadoUnder Consideration

Información adicional

This issue is not reproducible. 1) It is highly recommended to upgrade to a newer release, e.g. version 11.5 or 12.0 or later. 2) Create custom print service based off PrintingTools.atbx found inside \Resources\ArcToolBox\Templates\PrintService. 3) Finally, not sure if it is a typo or not, it appears from the reproducible steps that the credentials were not stored with the .ags file. Ensure to use a 'user connection' type in the .ags file's Properties and both user name and passwords are stored with the 'connection file'. Do not ONLY save them in 'Windows Credential Manager'. If the issue is still encountered after taking all necessary steps, kindly call back to Esri Support.

Pasos para reproducir

ID del error: BUG-000169418

Software:

  • ArcGIS GIS Server

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