Problem: The Start and Stop buttons in ArcGIS Server Manager are unavailable for hosted feature services

Description

ArcGIS Server Manager allows managing, tuning, and organizing services for ArcGIS Enterprise organizations. However, the Start and Stop buttons are unavailable for hosted feature services in ArcGIS Server Manager, as shown in the image below.

The Start and Stop button for a hosted feature service in ArcGIS Server Manager

Cause

By design, the Start and Stop buttons are unavailable when managing the hosted feature services in ArcGIS Server Manager as the services are stored in ArcGIS Data Store. The Start and Stop buttons are only available for non-hosted services.

Solution or Workaround

Use one of the workarounds provided to start and stop the services in ArcGIS Server Manager.

Publish the data as a feature service in ArcGIS Server

Publish the data as a feature service instead of hosted feature service in ArcGIS Server. Refer to ArcGIS Server: Feature service creation for more information.

Use the Services.msc command to start and stop the ArcGIS Server service

Note:
The following procedure stops all services available in ArcGIS Server. Ensure there are no processes in operation by all users available within the organization before proceeding.

On the ArcGIS Server machine, use the Services.msc command to start and stop the ArcGIS Server service via the Services window. This also starts and stops the hosted feature services in ArcGIS Server.

On the ArcGIS Server machine, click the Windows logo key + R on the keyboard.
In the Run dialog box, type Services.msc, and click OK.

In the Services window, search for and right-click ArcGIS Server.
Click Start or Stop in the drop-down menu to start or stop the ArcGIS Server service.

The Services window to start or stop the ArcGIS Server service

Related Information

Last Published: 1/19/2023

Article ID: 000027902

Software: ArcGIS Server 10.9.1, 10.9, 10.8.1, 10.8, 10.7.1, 10.7, 10.6.1, 10.6