PROBLEM
In ArcGIS Online Map Viewer, when attempting to edit a map notes layer in a web map, the Settings toolbar is disabled.
This is expected behavior. A map notes layer is a feature collection in Map Viewer Classic, and its editing capabilities are not supported in the latest ArcGIS Online Map Viewer release. Refer to ArcGIS Online: Compatibility legend and matrix for more information.
Edit the map notes layer in Map Viewer Classic
As of April 2021, map notes layers are not supported in Map Viewer. Use Map Viewer Classic to edit the map notes layers. Refer to ArcGIS Online: Edit features (Map Viewer Classic) for more information.
Publish the map notes layer as a hosted feature layer and edit it in Map Viewer
Alternatively, use Sketch layer in ArcGIS Online Map Viewer. A sketch layer is a type of feature collection available in ArcGIS Online Map Viewer. Refer to ArcGIS Blog: Note This: Sketching now available in Map Viewer for more information.
The image below shows the Settings toolbar enabled in ArcGIS Online Map Viewer.
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