PROBLEM

Unable to edit a map notes layer in ArcGIS Online Map Viewer

Last Published: May 3, 2021

Description

In ArcGIS Online Map Viewer, when attempting to edit a map notes layer in a web map, the Settings toolbar is disabled.

The disabled Settings toolbar in ArcGIS Online Map Viewer

Cause

This is expected behavior. A map notes layer is a feature collection in Map Viewer Classic, and its editing capabilities are not supported in the latest ArcGIS Online Map Viewer release. Refer to ArcGIS Online: Compatibility legend and matrix for more information.

Solution or Workaround

Edit the map notes layer in Map Viewer Classic

As of April 2021, map notes layers are not supported in Map Viewer. Use Map Viewer Classic to edit the map notes layers. Refer to ArcGIS Online: Edit features (Map Viewer Classic) for more information.

Publish the map notes layer as a hosted feature layer and edit it in Map Viewer

  1. Save the map notes layer as a feature collection in Map Viewer Classic.
    1. Log in to ArcGIS Online with privileges to create content.
    2. Click Content > My Content.
    3. Browse to the web map containing the map notes layer, click More Options The More Options icon., and select Open in Map Viewer Classic.
The options when clicking More Options.
  1. In the Contents pane, save the map notes layer as a feature collection. Refer to ArcGIS Online: Save layer for steps to do this.
The map notes layer saved as a feature layer.
  1. Publish the map notes feature layer as a hosted feature layer. Refer to ArcGIS Online: Publish a feature collection for steps to do this.
The Publish window with the two parameters to fill in.
  1. Click Content > My Content.
  2. Browse to and click the hosted feature layer. The map notes layer is published as a hosted feature layer with three separate layers: point, polyline, and polygon.
The item details for the hosted feature layer.
  1. On the item details page, on the Overview tab, click the Open in Map Viewer Classic drop-down arrow, and select Open in Map Viewer.
The Overview tab.

Alternatively, use Sketch layer in ArcGIS Online Map Viewer. A sketch layer is a type of feature collection available in ArcGIS Online Map Viewer. Refer to ArcGIS Blog: Note This: Sketching now available in Map Viewer for more information.

The image below shows the Settings toolbar enabled in ArcGIS Online Map Viewer.

The enabled Settings toolbar in ArcGIS Online Map Viewer.

Article ID: 000025493

Software:
  • ArcGIS Online

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options