PROBLEM

ArcGIS Online web maps are not displayed in the Maps list in the ArcGIS Explorer Android app

Last Published: January 27, 2021

Description

In ArcGIS Explorer, it is possible to view ArcGIS Online web maps with at least one editable layer in the Maps list or at the bottom of the list, under Groups. In some instances, a web map shared to an ArcGIS Online organization to which a user belongs does not appear in the Maps list.
The image below shows the ‘Singapore test’ web map shared to the ArcGIS Online organization.

Image showing the 'Singapore test' web map is shared with the ArcGIS Online organization.

However, the 'Singapore test' web map is not displayed in the Maps list in Explorer, as shown in the image below.

Image showing the web map is not displayed in the Maps list in the Explorer's Android app.

Alternatively, scrolling to Groups and clicking the only listed group, ‘Business Resilience’, also does not display the 'Singapore test' web map, as shown in the image below.

Image showing the Business Resilience group does not display the Singapore test web map.

Cause

  • The user is not the author of the web map.
  • The user does not belong to the group in ArcGIS Online in which the web map is shared.

Solution or Workaround

Follow either of the solutions below to display the web map in the Maps list in Explorer.

Note:
Ensure the web map has at least one editable feature layer for it to be displayed in the Maps list in Explorer.

Join the group in which the web map is shared in ArcGIS Online

Request permission to join an existing group in ArcGIS Online in which the web map is shared. Alternatively, request the web map’s author to create a group in ArcGIS Online, share the web map to the group, and add the user to the group.

In this example, the user joins the Singapore Details group in ArcGIS Online wherein the Singapore test web map is shared. The group is displayed in the Maps list in Explorer, as shown in the image below.

Image showing the Singapore Details group is displayed in the Explorer mobile app.

Clicking the group name displays the Singapore test web map, as shown in the image below.

Image showing the Singapore test web map is displayed in the Explorer mobile app.

Create a map, and add the layers from the existing map in ArcGIS Online

Note:
Only members with a User, Publisher, or an Administrator role can create content.
  1. In ArcGIS Online, copy and save the layers from the existing web map to the My Content page.
  2. Create a web map, add the layers in Step 1 to the map, and save the web map.

Article ID:000024782

Software:
  • ArcGIS Online
  • ArcGIS Explorer

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