Frequently asked question
The ArcGIS Developer Subscription (ADS) activation and renewal process may seem a bit daunting. Some common questions that arise are: Which account do I use when renewing? Do I have to create a new ArcGIS Online Development and Testing Organization each year? Why does my subscription have two usernames? This article provides answers to these questions, and describes the steps to activate and renew your developer subscription in just a few minutes.
Note:
Before following these steps, it is necessary to obtain an ArcGIS Developer Subscription (ADS) code in an email sent from My Esri. If you cannot locate this, contact your My Esri administrator.
Once the activation is complete, logging in to this My Esri account now redirects to a Developer Subscription dashboard, as shown in the next image.
There is one final step in completing the activation of your ArcGIS Developer Account - connecting to an Organization to access.
It’s that time of year. Your ADS is about to expire and you’ve been sent a new code to renew it. It has been so long since you originally activated or renewed that you can’t remember the process, or the users involved in the renewal process. How do you get started? Let’s jump in.
When choosing to renew a Developer Subscription, you will receive a new ADS code that works to extend the life of the subscription. Each ADS code is a unique string beginning with 'ADS' followed by nine digits. Your renewal ADS code is used to replace the previous ADS code, thus extending the expiration date on your Developer Subscription.
When renewing Developer Subscriptions, we should be concerned with three unique accounts:
Sometimes the My Esri account and the Pay-As-You-Go accounts have the same username, but sometimes they have different usernames. This is what often causes confusion, so keeping track of the usernames for each account is crucial.
This is key: The My Esri account and ADS codes are tied together, and the Development and Testing Organization account is dependent on the My Esri username. If you use a different My Esri username than before, the ADS code will generate a new Development and Testing Organization, effectively severing the tie to your original Development and Testing Organization. The two scenarios most users encounter are as follows, and shown in the next two images:
To continue using the same ArcGIS Developer Subscription as before, make sure to use the same My Esri username that you originally linked to the previous ADS code.
Platform/Developer/PAY-Go Account | My Esri Account | Dev and Test/Sandbox ArcGIS Online Account |
Used at developers.arcgis.com Used to access SDKs, APIs and PAYG pricing Can be the same as the My Esri username, but not always | Used at my.esri.com Used to manage and renew your Developer Subscription Access Single Use and Enterprise User Type Licenses Access Product Downloads | Used at arcgis.com Used as the Web GIS component of the subscription Access Named User Licenses Consume ArcGIS Online Premium Services |
Come renewal time, use your My Esri account to get started.
Note: Confirm you’ve signed in with the correct user account.
Checklist
My Esri accounts that have a previously registered ADS code open a Details page, as shown below:
On this page, you will see the Status and Expiration Date that indicates when the subscription renewal is needed. When it is time to renew, this is where to enter your new ADS code.
All usernames associated with that email will be sent to you. Try going through each of them, if you have multiple ones, until you see those indicators in My Esri.
If you still cannot recall which username you’ve used in the past, contact Esri Technical Support for further assistance.
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