Problem: Drag and drop functionality does not work as expected in the Business Analyst web app
Drag and drop functionality might stop working when using a MacBook with trackpads.
There is a known issue with MacOS Sierra and High Sierra where drag-and-drop functionality can stop working on MacBooks with trackpads.
Solution or Workaround
The drag-and-drop issue can be resolved by restarting the Finder app:
- Press Command+Option+Escape to bring up the Force Quit menu.
- Choose Finder from the list and click Relaunch to quit and re-open the Finder app.
- Restart the browser.