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Bug: ArcMap crashes after applying the TLS 1.2 patch
Description
ArcGIS Desktop crashes after applying the TLS 1.2 patch
Cause
This is caused by a version of .NET that does not support TLS 1.2 connections. For ArcGIS 10.2.1 through 10.3.1, this set of releases uses an earlier version of Microsoft .NET that does not support TLS 1.2.
Workaround
Esri recommends upgrading the system to use .NET4. If this is not feasible, follow the instructions in Part D of the article:
How To: Configure Windows to use TLS 1.2 for ArcGIS Desktop.
Related Information
- How To: Configure Windows to use TLS 1.2 for ArcGIS Desktop
- How to: Determine which .NET Framework versions are installed
- Microsoft .NET Framework 4.7 (Web Installer)
Last Published : 2/14/2019
Article ID: 000020128
Software: ArcMap 10.3.1, 10.3