ERROR

Your portal is not configured to find locations from address stored in files

Last Published: April 25, 2020

Error Message

Attempts to add a CSV file containing location information to Portal for ArcGIS fail with the following error message:

Error:   
Your portal is not configured to find locations from address stored in files.
Error message.

Cause

Potential causes for the error include but are not limited to:

  • Portal for ArcGIS is not configured with a locator service.
  • The CSV file added to Portal for ArcGIS is corrupted.

Solution or Workaround

To resolve the issue, use one of the following workarounds:

Article ID: 000019976

Software:
  • Portal for ArcGIS

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