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FAQ: Is it possible to unfederate an inaccessible ArcGIS server from Portal for ArcGIS?

Question

Is it possible to unfederate an inaccessible ArcGIS server from Portal for ArcGIS?

Answer

Yes, it is possible to unfederate an inaccessible ArcGIS server from the federated servers list in Portal for ArcGIS. In the event an ArcGIS Server is no longer accessible and cannot be restarted, the server can be manually removed from the federated server's list of Portal for ArcGIS.

During the standard unfederation process, the Portal Admin API is required to communicate with the ArcGIS Server Admin API. If ArcGIS Server is down, communication is not possible as ArcGIS Server Admin API is unavailable.

To manually unregister an inaccessible ArcGIS Server from ArcGIS Portal Directory, follow the steps below.

  1. Log in to the ArcGIS Portal Directory endpoint with an administrator account. Below is an example of the URL:
https://portal.domain.com/webadaptor/sharing/rest
  1. In the ArcGIS Portal Directory, under the Child Resources section, click Portals.
The Portal REST Landing Page
  1. On the Root page, click Self. Scroll to the bottom of the page and click Servers.
  2. Select the server to unregister from the Server List.
  3. Click UnRegister Server to unregister the selected server.
The Server List to select the server to unregister
  1. The ArcGIS Server is removed from the federated servers list.

Related Information

Last Published: 4/6/2021

Article ID: 000019457

Software: Portal for ArcGIS 10.8.1, 10.8, 10.7.1, 10.7, 10.6.1, 10.6, 10.5.1, 10.5, 10.4.1, 10.4, 10.3.1, 10.3, 10.2.2, 10.2.1, 10.2