PROBLEM

Collector for ArcGIS crashes when editing multipoint features

Last Published: April 25, 2020

Description

In some instances, when attempting to edit multipoint features using the Edit feature option in Collector for ArcGIS, the application crashes.

Cause

This is a known limitation. When editing a feature class with multipoint features, each point is duplicated and associated with one record. This creates a conflict, hence the application crashes. For more information, refer to BUG-000103686.

Solution or Workaround

To resolve this issue, convert the multipoint feature class to a single-point feature class using the Multipart to Singlepart tool in ArcMap or ArcGIS Pro. The Solution section in the technical article, Problem: The Intersect tool generates a multipoint feature class describes how to use the tool. After the multipoint features are converted to single-points, publish the single-point feature class to ArcGIS Online following the steps described in ArcGIS Online Help: Publish from ArcMap. Use the published feature service to create a web map, and sync the web map to edit the point features in Collector for ArcGIS.

Article ID:000019349

Software:
  • ArcGIS Collector
  • ArcMap
  • ArcGIS Pro

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