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Problem: Some point cloud data are not visible in ArcGIS Pro scene layer and ArcGIS Online Scene Viewer
Description
In some instances, when viewing a point cloud scene layer in either ArcGIS Pro scene layer or ArcGIS Online Scene Viewer, some point cloud data are not visible.
In ArcGIS Pro scene layer
In ArcGIS Online Scene Viewer
Cause
The point cloud data have negative values. By default, point cloud data with negative elevation values are plotted beneath the elevation surface, and are not displayed in the ArcGIS Pro scene layer and ArcGIS Online Scene Viewer.
Solution or Workaround
Use one of the following solutions to resolve this issue depending on the ArcGIS product:
In ArcGIS Pro scene layer
The following image shows the point cloud data with negative elevation values in the ArcGIS Pro scene layer.
In ArcGIS Online Scene Viewer
Enable the Underground navigation in the Configure Ground pane. This allows navigation below ground. For more information, refer to the following web help page, ArcGIS Online: Configure ground.
The following image shows the point cloud data with negative elevation values in ArcGIS Online Scene Viewer.
Related Information
- ArcGIS Pro: Elevation surfaces
- ArcGIS Pro: Point cloud scene layer
- ArcGIS Online: What's New Scene Viewer (June 2018)
- ArcGIS Online: Configure content
- Problem: Unable to share a web scene containing point cloud data from ArcGIS Pro
Last Published: 11/1/2018
Article ID: 000018921
Software: ArcGIS Pro 2.2.4, 2.2.3, 2.2.2, 2.2.1, 2.2