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In the Portal for ArcGIS map viewer, when attempting to search for layers, the desired layer does not appear within the search results.
The 'Within map area' check box is checked by default to allow users to view the results based on the current map extent.
To resolve this issue, uncheck the Within map area check box to see all layers not restricted to the current map extent. For more information, refer to the following Portal for ArcGIS help page: Add layers.