Problem: Config.db does not update when the Mongo port is changed from the default in the post-installer


When the default MongoDB port 27017 is changed in the ArcGIS Monitor post-installer, only one of three entries in config.db is updated. As a result, the ArcGIS Monitor Server service stops running.


A connection is not possible due to mismatching port entries.

Solution or Workaround

Follow the instructions provided to fix this issue.

  1. Start ArcGIS Monitor Administrator.
  2. Navigate to File > Open, and select the config.db file.
  3. On the Mongo tab, update the Mongo Port number to the desired port.
User-added image
  1. Click File > Save.
  2. Restart the ArcGIS Monitor Server service.