Is This Content Helpful?
We're glad to know this article was helpful.
Is it possible to keep a Collector for ArcGIS account logged in without a connection for an extended period?
Collector for ArcGIS uses the ArcGIS REST API to generate the access token. The default duration of an access token before it expires is 60 minutes, but it can be set to a maximum period of 15 days. This article provides a few measures on how to prevent Collector for ArcGIS from logging out without a data connection for an extended period.
Whenever Collector for ArcGIS detects a data connection, the user is automatically logged out from Collector for ArcGIS to renew the expired access token. The following precautions should be taken after downloading web maps for the field, and before the device with Collector for ArcGIS is used without a data connection.
Enable Airplane mode or disconnect WiFiTo prevent being logged out from Collector for ArcGIS, prevent Collector for ArcGIS from checking the validity of the access token. When Collector for ArcGIS does not find an expired access token, Collector for ArcGIS can still be used.